A decision support system (DSS) is a computer program that can represent, either mathematically or symbolically, a problem that a user needs to solve. Such a representation is, in effect, a model of
a problem.
First Case: Eastern Coffee Company
Spreadsheet: POTS.xls
Memorandum: Memorandum 1.doc
Second Case: Starr Motor Company
Spreadsheet: AUTO.xls
Memorandum: Memorandum Starr.doc
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